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Shipping Costs and Product Delivery

Checkout

Once your order is completed, you will see the following message (example):

"Thank you for choosing us for your purchases. Your order with code XXXXXX has been registered successfully. You will soon receive confirmation in the email you stated."

Delivery dates and times

Delivery days are from Monday to Friday from 09:00 to 17:00.

We are delivering exclusively by DHL. For orders over 90,00€ shipping is FREE. For orders under 90.00 €, shipping costs are calculated based on the country you declare when registering your order and based on the volume and / or weight of your order. Below you will find the charges / country.

Country

Weight / Cost

Delivery

Austria

Up to 5kg the cost is 10,00€ +0,40€ for each extra kg

3-5 working days

Belgium

Up to 5kg the cost is 10,00€ +0,40€ for each extra kg

4-6 working days

Croatia

Up to 5kg the cost is 10,00€ +0,40€ for each extra kg

4-6 working days

Czech Republic

Up to 5kg the cost is 10,00€ +0,40€ for each extra kg

4-6 working days

Denmark

Up to 5kg the cost is 10,00€ +0,40€ for each extra kg

5-7 working days

Finland

Up to 5kg the cost is 10,00€ +0,40€ for each extra kg

6-8 working days

France

Up to 5kg the cost is 10,00€ +0,40€ for each extra kg

4-6 working days

Germany

Up to 5kg the cost is 10,00€ +0,40€ for each extra kg

4-6 working days

Hungary

Up to 5kg the cost is 10,00€ +0,40€ for each extra kg

3-5 working days

Ireland

Up to 5kg the cost is 10,00€ +0,40€ for each extra kg

5-7 working days

Italy

Up to 5kg the cost is 10,00€ +0,40€ for each extra kg

3-5 working days

Latvia

Up to 5kg the cost is 10,00€ +0,40€ for each extra kg

5-7 working days

Lithuania

Up to 5kg the cost is 10,00€ +0,40€ for each extra kg

5-7 working days

Luxemburg

Up to 5kg the cost is 10,00€ +0,40€ for each extra kg

4-6 working days


Netherlands

Up to 5kg the cost is 10,00€ +0,40€ for each extra kg

5-7 working days


Portugal

Up to 5kg the cost is 10,00€ +0,40€ for each extra kg

5-7 working days

Romania

Up to 5kg the cost is 10,00€ +0,40€ for each extra kg

4-6 working days

Slovakia

Up to 5kg the cost is 10,00€ +0,40€ for each extra kg

4-6 working days

Slovenia

Up to 5kg the cost is 10,00€ +0,40€ for each extra kg

4-6 working days

Sweden

Up to 5kg the cost is 10,00€ +0,40€ for each extra kg

5-7 working days



Greece

For transfers through the agency of your choice, the delivery times of the respective Transport Company are valid.

Shipping Costs & Time

For orders over 50.00 , shipping is FREE throughout Greece.

For orders under 50.00 , shipping costs are calculated based on the postcode you declare when registering your order and based on the volume and / or weight of your order. See the charges in detail in the table below.

If you choose to pay by cash on delivery, there is an additional charge of € 1.50.


DESCRIPTION

COST

Thessaloniki: 1 day delivery


Express delivery of small volume / weight orders (up to 1kg)

2,00 €

Express delivery of volume / weight orders (from 1kg to 4kg)

3,50 €

Express delivery of volume / weight orders (from 4kg and up)

3,50€

+1,00 € for each extra kg

Attica, Islands & Rest of Greece: 1-3 days delivery


Express delivery of small volume / weight orders (up to 1kg)

2,00 €

Express delivery of volume / weight orders (from 1kg to 4kg)

3,50 €

Express delivery of volume / weight orders (from 4kg and up)

3,50€

+1,00 € for each extra kg             

* The above prices are valid regardless of the amount of the order and include the legal VAT.


Large volume / weight orders

In case of large volume / weight orders, we consider that the most advantageous way is to transport them with a transport company (instead of a courier). If you work with a specific transport company you can tell us in the comments of your order, otherwise our company chooses a transport company for the delivery of your products.

Shipping costs are automatically calculated based on the volume of the parcel and the place of delivery. For shipments of volume / weight up to 28 kg in Athens and Thessaloniki the cost is 3.00 €, for Mainland Greece the cost is 5.50 €  and for Island Greece the cost is 9.50 €. Prices include legal VAT. If you want home delivery, upstairs, there is an additional charge in relation to the cost of delivery on the sidewalk. This cost is agreed upon and paid for by you directly at the agency.
Average delivery time at the premises of the transport company is 1-3 working days for the immediately available products.
For deliveries with a transport company, unfortunately, cash on delivery is NOT accepted, the total amount of the order must be deposited, including the transfer costs, in our bank account in one of the cooperating banks, see here.

Order Delay

The Company is released from any liability in cases of delay and / or inability to deliver due to third party intermediaries and / or reasons of force majeure or accidents. However, if due to majeure circumstances (e.g. bad weather, strikes, etc.) or insurmountable impediment the immediate delivery of the products is not possible, we will inform you by e-mail, in order to let us know if you still wish, under the new circumstances, the completion of your order. Orders are not delivered on weekends.
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+30 2317 00 5678

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